Customer stories

Who runs on QRM.

We name a customer only with their permission. Until then, these stories describe each one by sector, and say only what they actually run in QRM.

OPERATIONS AND CONTRACTING

HQE Systems runs its whole business on QRM

HQE Systems, the company that builds QRM, has run its own operations on it since 2024. Every feature had to survive a real company's day before anyone else could use it: sales, contracts and projects, purchasing, the books, and the support desk all live in one workspace.

Contracts, projects and procurement, from purchase request to vendor bill.
The general ledger, bank reconciliation, aging and per-project costing.
Support tickets and team messaging, with QaiS working alongside the staff.

AVIATION

A major U.S. airport's operations team

A major U.S. airport has a QRM workspace built around its airfield. The aviation modules put the airfield on a live map with the operations dashboards under it, and keep the daily records an airport operator is responsible for in one place, next to the team's projects, tickets and messages.

The daily operations log, NOTAMs, runway condition reports and airfield work orders.
Safety and compliance logs: ARFF readiness, FOD, wildlife strikes and regulatory citations.
A passenger assistant that answers travelers from approved airport content, and a public-address console for recurring and one-time announcements.

MEDICAL PRACTICE

A physician practice

A lifestyle-medicine physician practice uses the medical modules to run its patient programs. The practice sets up its own clinical programs, tracks and plan lengths in settings, and its care team follows each patient's progress in one record.

Patients, clinical programs and care plans, configured by the practice.
Remote patient monitoring, including FreeStyle Libre CGM readings on the patient record.
Requests to the QRM team handled as support tickets inside the workspace.

CARE COORDINATION

A care-coordination provider

A care-coordination company runs care management and remote monitoring programs for physician practices. Its staff work across many practices from one workspace, and the work they log becomes the monthly billing.

Care plans and care tasks, grouped by practice, for care managers and enrollment staff.
Remote patient monitoring with devices, readings and alerts.
Billing from regional Medicare fee schedules, staff schedules and time clocks.

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